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frequently asked questions
Where do you deliver?
Our Gift Bouquets are available for nationwide delivery via overnight courier, local delivery within a 12-mile radius of our studio, or collection from our studio by prior arrangement.
Nationwide delivery is available in the United Kingdom (excluding Northern Ireland) at a set price of £12.50 and is charged per item. Local delivery is available within a 12-mile radius of our studio in Barford St Michael, Oxfordshire. Local delivery within a 6 miles radius is charged at £5, and delivery between 6 and 12 miles is charged at £10.
Our ‘Local Flowers’ are only available for local delivery or collection from the studio. Other products may be available for nationwide delivery - please read the delivery information for individual products carefully.
When do you deliver?
Collection and Local Delivery are available Thursday-Saturday each week. Nationwide deliveries are sent out to arrive with our customers on either Thursday or Friday of each week. All our bouquets are handmade to order, please allow a minimum 72-hour delivery time. Date of delivery can be specified at the time of purchase. Other delivery days may be possible on special request, please contact Sarah directly.
What happens if I am out at the time of delivery?
We always ask that someone is at home on the day of delivery or that you have notified us of a safe place where your flowers can be left. If you aren’t in at the time of delivery, and haven’t designated a safe place, our courier will leave an instruction card and bouquets will be held at the local depot or post-office. Redelivery can be arranged directly with the courier on weekdays (with an additional charge for Saturday delivery). Our flowers are delivered in a moist container but if left uncollected for an extended period may perish. It is your responsibility to collect or arrange redelivery, and we regret that we cannot offer a refund if you fail to do so, and flowers perish as a result.
Can I collect my order?
Yes of course, collection is free from our studio in Barford St Michael in Oxfordshire, you will receive an email with directions on how to find us when you place your order.
Can I am come and choose my own flowers?
We are not a retail shop; we are a private floral studio, and all our flowers are made to order in advance. If you need something last-minute, please give Sarah a call on 07527 675898 and she will always try to accommodate where possible.
Can I subscribe to a regular flower delivery?
Absolutely! We offer beautiful, seasonal, home-grown flowers from Spring through to the first frost of Autumn available for collection or local delivery (within a 12-mile radius of Barford St Michael). Available weekly, fortnightly, or monthly. Initial orders can be made through our website or by contacting Sarah directly. Further information on our home-grown flowers is available on the growing page.